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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will open. It includes elaborate info about all the operations that you can perform on the given page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of instructional videos explaining how to work with our hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our extensive Frequently Asked Questions database, which covers questions asked by real customers and provides practical solutions. We frequently "revamp" our FAQ section with new entries in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can contact our fantastic team of customer service technicians available 24x7 and eager to help you with any query. Each trouble ticket you open will be answered in less than sixty minutes (the average trouble ticket response time is approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com