Extensive Online Documentation in Website Hosting
If you’ve bought your very first website hosting account from our company or have migrated your website over to us, you will become familiar with our services and our custom-created Hepsia Control Panel before you know it due to the fact that we have compiled a comprehensive online knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more specific info about the different features that you can use and the issues that you can bump into. The articles are available in two places. The whole article list is accessible via the Control Panel’s Help section. You can access relevant articles about the different features in each Control Panel section as well. You can get to know how to do more or less everything, from enabling an .htaccess file to managing an electronic mailing list, and all the articles feature elaborate instructions, so you won’t ever become perplexed because of an ambiguous text. Needless to say, in case you stumble upon a more specific problem and you do not find an adequate solution in our knowledge base, you can contact our client support team 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
We’ve compiled an exhaustive online knowledge base for all our current and potential customers, so if you buy a semi-dedicated server package through us, you’ll be able to find any info that you require at any moment. We have an immense number of educational help articles, which will help you understand better what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are merely two instances. Our instructive guides will help you accomplish anything you like – extract an archive file, import a MySQL database, redirect a domain name, etc. Additionally, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a given problem and the probable solutions for it. If you aren’t able to send e-mails or your domain returns an HTTP 500 error message, for instance, you can browse our knowledge base and fix the issue right away. You can access the articles through any Control Panel section, as well as through the dedicated Help section.