If your hosting service provider supplies live chat support, you are able to talk with a representative live and learn helpful info or get a problem resolved promptly. The basic advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with access to the world wide web, therefore you won't pay any charges when you are in another state or country. In addition, it will be simpler to copy and paste data like domain names, usernames or error messages in other words details which are sometimes hard to provide to the other side on the phone. The real-time chat is also a much faster approach to contact the website hosting supplier's support crew as compared to using a ticketing system. What's more, if some issue requires a little more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, therefore you won't lose time - something that's impossible when you are on the telephone.

Live Chat Support in Website Hosting

We provide a live chat assistance service for all of the Linux website hosting packages that we offer and we can support you with almost everything in real time. In case you do not have an account with us yet, we're able to provide you with more information about the plans in order to help you to select the most suitable plan. In case you are a current customer, we can assist you with any billing or general issue plus with plenty of common technical issues, for example an e-mail address setup in a desktop e-mail client. If you cannot call us for some reason or you're in a country where we don't have a local telephone number, our live chat will be the best choice to contact us. Of course, some matters need more time to analyze and test, therefore you will need to open a support ticket to our technicians, still, we can save your time and assist you with quite a lot of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we provide with all of our Linux semi-dedicated packages, you are able to find the the right answers for any questions you have or have a lot of problems dealt with without delay. Our chat service is available each and every day, so you are able to get in touch with a representative even on holidays and weekends. In case you're unsure which plan is better for your websites or if our revolutionary cloud hosting platform covers some system requirements, you can join the live chat before buying anything. In case you are a present customer, you are able to receive more information about account settings, billing issues along with a number of common technical problems you may experience, let's say if you can't set up an e-mail account in a client on your personal computer. The live chat can save you lots of time regardless where you are or when you contact us.