A 99.9% Server Uptime
Our website hosting platform is based on a dependable, enterprise–class hardware architecture and a significantly modified version of Linux. That is why, regardless of what your site is, or how many website visitors you have, or even if there’s a DoS assault, our machines will stay up and your web sites will stay accessible online.
All our Linux website hosting packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is vital that you also set up your own network infrastructure. This is why we set up a custom–configured internal network in all our data centers. Relying on topflight Juniper switches and routers, our internal network allows for monstrously fast data transfer rates and is also completely redundant.
Hence, you can enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, irrespective of which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re dissatisfied with our hosting services, or if you find them inadequate, or if you decide that you must use a Linux VPS hosting packages instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will keep total control of your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
We’ve attentively hand–picked each member of our 24x7 support staff to make sure that we can offer you the best possible help desk support service you can possibly get. Each one of our technical support engineers has many years of experience working with web hosting accounts behind his back, therefore they know what they are doing. What’s more, they are available to you 24x7x365 – you will be able to touch base with them at any time and they’ll reply back to you ASAP.
Their average response time is just twenty minutes, whereas with many other hosting suppliers you have to wait for days. And we also offer a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in under one hour.