Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section integrated into our Hosting Control Panel. It includes an ever–expanding repository with commonly asked questions and comprehensive instructional articles written by our qualified customer support team.

  • Top quality support service

  • Instructional Video Clips

  • If you’d like to see how an action is completed or how an issue is resolved, instead of just reading about it, then have a look at our compilation of how–to video tutorials. They address lots of different issues and will help you quickly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 customer care service with a 1–hour ticket response guarantee. A team of proficient customer service technicians will be available to you to answer all the queries that you might possibly have. During non–busy periods, a response will be supplied in even less than twenty minutes.