1 hour ticket response
Our team of customer service technicians is committed to giving prompt answers to each of your inquiries. We’ll review your tech support ticket the moment it has been submitted and will reply with a solution to your problem within maximum 60 minutes after the customer support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Premium–Quality Client Care Service
Each member of our customer care staff has lots of years of experience in the Linux website hosting packages market and the vast majority of them have been with us for at least 5 years. They all are eager to answer all your questions in the most proficient manner possible.
An Intuitive Help Center
To help you find a quick suggestion on how you can use a given service, we have incorporated a really intuitive Help Center section in our Hosting Control Panel. You can search through a huge collection of web hosting account administration articles and website management articles, have a look at the F.A.Q. archive or check our step–by–step video tutorials.